New Features Announcement 2023
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New Features Announcement
Vouchers and Promo Codes
We are excited to introduce a brand-new feature that empowers our GoFisah.Rocks customers to create discount vouchers and promo codes for their customers. Offering ticketed or Open Party Events on GoFish.Rocks. This feature is designed to provide you with the option to offer discounts, both flat rate and percentage discounts on the trips of your choosing through vouchers. Read More
New Confirmation Pages
We’ve added a confirmation page link in the text message sent out to the customers, and now they can view the booking details without going to their email inbox. The confirmation link has all the information related to the Booking and when user view the confirmation details by visiting the link, Admins has the visibility to see which customer has viewed the confirmation.
Confirmation Page views​
When the customer clicks on the confirmation page link provided on the text message and email, the system captures the date time and the admin can view this from the View Manifest. This gives more visibility to admins that customers have received and viewed the booking details.
Booking Confirmation Email Templates:
We have recently refined our booking confirmation email templates. This is to accommodate the new Add to Calendar feature and other refinements. Now your customers can add events to their Calendars which should help reduce "no shows" and "cancellations" Read More
Open Party to Charter:
Thank You to Christian of Big C charters for this request. Christian pointed out that many of his customers want to charter an open party boat, now they can. Charter an Open Party Event by simply clicking a button and converting an open party trip to a charter Read More
If you have already created your 2023 calendar and want to update your calendar with this feature, drop us a line or a call. Our staff is happy to take care of it for you
We would also like to thank you for all your contribution, your ideas help us make the system better and easy for everyone to use for everyone.
As the seasonal slowdown is here, now is the time to prepare for the year. We are reaching out to help you to get your website updated and revamped with an all new look, so that you always stay ahead of your competitors. It's an easy process, really. In most cases we have just a 3 day turn around.
Move Charter Bookings:
We've simplified the process to move a charter booking to a different date or a different event. Now you can move the charter booking to a new date, or a new event on the same boat or another boat, all kinds of scenarios are now added to the system. Up on move, the credits are adjusted as per the price of the event, booking is moved to. For a step by guide on how to move booking of a chartered event please click here
Fresh new look of the public calendar:
We have recently refined our booking interface to look it more modern. The image size is now bigger so that you can demonstrate the experience with a great image. The list view now has a monthwise tabs to jump on any month with one click. And the new search widget is now slide open. Read More
Notifications on payment declines:
When a customer is making a booking and the payment is declined for any reason, our system now by default will send out payment declined notification by email to the customer and the admin. As you know declined transactions are shown under Recent Declines. You can edit the Payment Decline template from the communications area Read More
Refund to Credit Card:
Unfortunately, refunds happen and If you are using authorize.net, we have made it easier for you to make a refund directly from your admin dashboard Read More
Share Events:
Many of your customers may want to go on trips together. We've added a share feature where your customers can share that individual trip with their friends and family. You can share trips on Facebook, Email, WhatsApp, and many more Read More
Change in billing:
As notified earlier Due to various factors, including rising operating costs and inflation, we have made a change in the minimum packs count to 10, meaning that any trips running less than 10 person will have to pay the convenience of minimum 10 person that is $9.90 This change will not impact you if you are running trips with 10 or more persons on board. The minimum number of seats required for a charter event was previously six and now that is increased to 10, therefore the convenience fee for charter bookings for any event having seats less than 10 will be charged at a flast rate of $9.90. We are still $0.99 per seat. Read More
If you have any questions or concerns about the new fees, please don't hesitate to contact us. We will be more than happy to address any issues you may have.
We want to emphasize that we value your business and are committed to providing you with the best possible service. We appreciate your continued trust in GoFish.Rocks
Announcements:
We've added a new announcement area inside your admin dashboard. Whenever there are new updates on the system you will be the first to know. Click on the announcement title to read the complete details. Read More
